Cancellation and Refund Policy

In order to serve our customers well, we have developed a cancellation policy that allows us to respond quickly to your needs. This policy therefore aims to structure and predict the right number of instructors required for the day.

Cancellation of an appointment more than 24 hours in advance.

If you contact us 24 hours in advance, we will be able to offer your place to another customer, so no cancellation fee will be charged.

Cancellation of an appointment less than 24 hours in advance

The deposit of $ 50 per person will not be refunded.

To cancel or notify us of a delay

To cancel or notify us of a delay, please call us at (450) 752-0385.

Thank you for helping us to plan your Parachute Voltige experience.